Appliance Masters

Privacy Policy

Privacy Policy – Appliance Masters

1. Introduction

Appliance Masters values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, contact us, or use our appliance repair services.

By using our website or contacting us, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

  • Name

  • Phone number

  • Email address

  • Home or service address

  • Details about your appliance and service requests

2.2 Automatically Collected Information

When you use our website, we may collect:

  • IP address

  • Browser type

  • Cookies and usage data

  • Pages viewed and time spent on our site

2.3 Payment Information

If payments are processed online or over the phone, we may collect:

  • Billing details

  • Payment confirmations
    (We do not store full credit card information.)

3. How We Use Your Information

We may use your information to:

  • Schedule and provide appliance repair services

  • Communicate about appointments or inquiries

  • Improve website performance and customer experience

  • Send service updates, reminders, or promotional offers

  • Maintain internal records and service history

4. How We Share Your Information

We do not sell or rent your personal information.
We may share data only with:

  • Trusted technicians and employees

  • Payment processors

  • Third-party service providers (ex: email or hosting platforms)

All third parties follow strict confidentiality and security standards.

5. Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. While we maintain secure systems, no method of transmission is 100% guaranteed.

6. Cookies & Tracking Technologies

Our website may use cookies to:

  • Enhance browsing experience

  • Analyze website performance

  • Improve marketing

Users can disable cookies through their browser settings.

7. Your Rights

You may request to:

  • Access the personal data we hold

  • Update or correct your information

  • Request deletion where legally permitted

Contact us at [email protected] for any privacy-related requests.

8. Third-Party Links

Our website may include links to external sites. We are not responsible for the privacy practices of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of our services means you accept any changes.

10. Contact Us

If you have questions about this Privacy Policy, contact us:

Appliance Masters
📍 4101 Rutherford Rd #11, Woodbridge, ON L4L 0K1
📞 647-424-3535
📧 [email protected]